Last updated: August 2026
Please read these Terms carefully. By accessing thrive.ceo or using the Thrive CEO platform and services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the services.
These Terms & Conditions ("Terms") constitute a legally binding agreement between you (or the company you represent) and Thrive CEO ("Thrive," "we," "us," or "our"), governing your use of the Thrive CEO platform, website, and related services. If you are using the services on behalf of a company or organization, you represent that you have authority to bind that entity to these Terms.
Thrive provides business intelligence, analytics, and marketing services for restaurant businesses. Our services include, but are not limited to:
The specific scope of services for each client may be defined in a separate service agreement or statement of work, which applies in addition to these Terms.
You must be at least 18 years of age and have the legal authority to enter into a binding contract to use Thrive. You are responsible for maintaining the security of your account credentials and for all activity that occurs under your account. Notify us immediately at hello@thrive.ceo if you suspect unauthorized access. You may not share account credentials or create accounts for the purpose of reselling access.
As a client, you agree to:
You agree not to use Thrive to send unsolicited messages (spam) or messages to recipients who have not consented; to violate the TCPA, CAN-SPAM Act, or any applicable law or regulation; to upload data you do not have the right to use; or to impersonate any person or entity. Violation of these terms may result in suspension of your account.
Where the services include sending email or text campaigns to your customers, you are solely responsible for compliance with all messaging laws applicable to your campaigns, including obtaining proper prior express consent from recipients, honoring opt-out requests, and including required disclosures. Thrive provides tools to help you comply but does not guarantee compliance on your behalf.
Paid plans are billed in advance on a monthly or yearly basis, per location, as described on our pricing page or in your service agreement. All fees are non-refundable except as required by law or at our sole discretion. You authorize us to charge your payment method on file for all amounts due. We reserve the right to suspend service for accounts with overdue balances after reasonable notice. Monthly plans may be cancelled at any time and run to the end of the paid period; yearly plans run to the end of their term.
The Thrive platform and all technology, software, methodologies, and branding developed by Thrive remain our exclusive intellectual property. You retain all rights to the data and content you provide. You grant Thrive a limited license to process your data solely to provide the services. Content produced for you (such as website copy, photos, or campaign creative) becomes your property upon full payment of applicable fees. Neither party may use the other's trademarks without written consent, except that we may reference your business as a client unless you request otherwise in writing.
Our collection and use of personal data is described in our Privacy Policy. Where we process personal data of your end customers on your behalf (such as order history for analytics or campaigns), we act as a data processor and you act as the data controller. You are responsible for ensuring you have the appropriate consents and legal basis to share that data with us.
Both parties agree to keep confidential any proprietary or sensitive information disclosed in connection with the services, including business data, performance figures, pricing, and strategies. This obligation survives termination of the service relationship for a period of 3 years.
While we use best practices and data-driven methods, we do not guarantee specific results, revenue outcomes, search rankings, or customer response rates. Business performance is subject to market conditions, competition, third-party platform changes, and factors outside our control. Historical results do not guarantee future performance. Insights and recommendations are provided to support your decisions, not to replace them; decisions you take based on the services remain your own.
Our services operate in conjunction with third-party platforms, including point-of-sale systems, Google services, social networks, and delivery marketplaces. We are not responsible for changes to these platforms, their policies, account suspensions they impose, or service interruptions they cause. We will notify you promptly of material third-party changes that affect your service.
To the fullest extent permitted by law, Thrive's total liability to you for any claim arising out of or related to these Terms or the services shall not exceed the fees you paid to Thrive in the twelve (12) months preceding the claim. In no event shall Thrive be liable for indirect, incidental, special, consequential, or punitive damages, including loss of revenue, profits, or business opportunity.
The platform is provided "as is" and "as available" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the platform will be uninterrupted or error-free.
You may cancel your account at any time by emailing hello@thrive.ceo. Either party may terminate the service relationship with 30 days' written notice unless otherwise stated in your service agreement. We may suspend or terminate your account for material breach or non-payment. Upon termination we will provide reasonable assistance with transition, including return of account access and your data. Fees due up to the date of termination remain payable.
These Terms are governed by and construed in accordance with applicable law. Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the competent courts. We will always attempt to resolve disputes amicably before resorting to formal proceedings.
We may update these Terms from time to time. Material changes will be communicated by email or in-platform notice at least 14 days before taking effect. Continued use of the services after that date constitutes acceptance of the revised Terms.
Thrive CEO
hello@thrive.ceo